Women's Med-Surgery staff understand a woman's health concerns

Quality Definitions

CMS Hospital Process of Care Measures

The Centers for Medicare & Medicaid Services (CMS), along with the Hospital Quality Alliance (HQA) and the nation's hospitals are working together to create and publicly report hospital quality information (compare hospitals). This information measures how well hospitals care for their adult patients, regardless of whether the care was paid for by Medicare, Medicaid or a private health insurance plan.

The Delta Group

The Delta Group is a leading healthcare information services and consulting company dedicated to providing an extensive array of products and services designed to measure, manage, and monitor the clinical, financial, and market performance of healthcare organizations.

National Norm

The national norm represents the average (50th percentile) charge, cost, length of stay, and risk-adjusted mortality and complication indices of the general, acute, non-federal hospitals. The national norm is the level at which half of the hospitals in The Delta Group’s national all-payer benchmark database perform.

Clinically-adjusted length of stay (LOS)

The clinically-adjusted LOS per case indicates what the LOS would be if all patients had a clinical demand index of 1.000, which is to say that all patients were of the same severity, intensity, and complexity. In order to accurately compare different patient populations, it is important to adjust the actual LOS values to account for these legitimate patient attributes which impact resource consumption.

Back to top