Meet the Leader - Ted Stutzman


Ted Stutzman, community vice president, Mercy Clinic South

How would you describe your role at Mercy and at St. Anthony’s?

I get the awesome opportunity to serve in the Mercy Ministry and oversee the day-to-day operations of Mercy Clinic South. This involves all of the integrated primary care, hospital-based care, specialty physicians and co-workers located south of I-44, including Kirkwood.

What do you enjoy most about your job?

Building lasting relationships with the physicians and co-workers who provide excellent care to our patients. Working in an organization that truly is physician-led allows us the opportunity to identify barriers that can negatively impact quality care to our patients and work with the team to remove these barriers, enhancing overall patient care.

What do you find most challenging about it?

The ever-changing healthcare landscape results in a decrease in reimbursement in an extremely complex environment. Despite this challenge, we must still provide our patients with excellent-quality care.

How long have you been part of Mercy?

I joined Mercy Clinic – Springfield in May 2010 and transferred to Mercy Clinic - St. Louis in August 2017. I have been a part of Mercy for almost eight years.

What’s the best thing about being part of Mercy?

Being a part of a ministry that truly is mission-focused, that strives to provide a great place for our physicians and co-workers to administer quality care to the patients that we serve.

What do you find most exciting/energizing about the affiliation between St. Anthony’s and Mercy?

The most exciting thing about St. Anthony’s and Mercy affiliating is that we will be able to merge resources and best practices to provide the best care to the patients.

Where are you from originally?

Friend, Nebraska, a small farming community 40 miles southwest of Lincoln, Nebraska.

What is your favorite kind of food?

Pizza from Valentino’s, an Italian restaurant, that started in Lincoln, Nebraska.

Describe your favorite vacation.

My favorite vacation was spending time with relatives in Phoenix, Arizona. Seeing the Grand Canyon, golfing, horseback riding in the desert, and watching the Phoenix Suns.

What’s your favorite way to spend time away from work?

Watching my sons play basketball.

Tell us a little about your family: Spouse? Children? Grandchildren? Pets?

My family is living in Springfield, Missouri. Two boys are attending Missouri State University and two boys are still in school. We have a Doberman Pinscher named Dakota that loves to “grin,” making most people extremely uncomfortable.

What would others be surprised to learn about you (that you don’t mind revealing)?

I began my career as a respiratory therapist in Lincoln, Nebraska.

New Safety Reporting System is Live

The new Safety, Accountability, and Feedback for Everyone (SAFE) program now is live at St. Anthony’s.

SAFE was adopted by Mercy several years ago, and it replaces the Riskmaster system currently used by St. Anthony’s. It should be used to report ANY safety event, “near miss” or patient complaint.

The SAFE reporting site was designed for ease of report entry for physicians and co-workers. We’ll use the information to learn and make improvements that support better quality and safety.

The Patient Safety department is championing SAFE, and is assigning training to co-workers to enter an item in SAFE via HealthStream. There is an additional HealthStream course for managers above for follow-up work that will be assigned, in addition to hands-on training for managers and above.

Riskmaster will be open until April 15 to allow comfort with entering the items, and will then be decommissioned for event reporting after April 15. The Patient Safety department will assign the work from SAFE and run the reports. If any questions, please contact the Patient Safety department.