Karla Pflueger, RN, (left) Pre Surgical Assessment, and Sarah Greb, RN, Pre Surgical Assessment
From a flight simulation to comical videos of situations to avoid, seven departmental presentations unfolded Nov. 17 during Wave 4 Presentation Day of Relationship-Based Care (RBC). Though each presentation was different, the goal was consistent: to improve relationships with patients, families, co-workers and others through RBC.
RBC, launched at St. Anthony’s in January 2015, helps caregivers translate the priorities of the day into what matters most: relationships with patients and families, with co-workers and with themselves. Wave 4 goes live on Dec. 13 with Pre-Surgical Assessment (PSA), Cancer Care Center, Post-Anesthesia Care Unit (PACU), Central Sterilization, Child Care Center, Operating Room and Endoscopy.
“I think if you take the principles of RBC, you can apply them effectively to just about any line of work,” Carol Ellis, Vice President of Nursing and Implementation Team Leader for RBC, told the group prior to the presentations, in the Great Room of Hyland Education & Training Center. “We've had 22 departments go before you, and many departments are waiting in line for RBC: eventually, we will implement it everywhere. Go out there and talk about it, share it with your co-workers to help to get them engaged, as well.”
The flight simulation presentation was delivered by the staff at PSA, and the videos were compiled by the team in Central Sterilization. Each presentation reflected the theme of its department, but all included a departmental vision, action plans and methods to gauge the progress and effectiveness of the action plans.
For instance, in PSA, one of the action plans is to talk to patients who have waited longer than 20 minutes and offer them a beverage, coupled with a timing tool designed to reduce wait time.
“As Carol Ellis said, St. Anthony’s is a great place to work, but we can always make it better,” said Russell Cooke, Lead Specialty Technician in Sterile Processing, who presented the Central Sterilization videos. “I can honestly say I love coming in to work, and I love the people I work with on a daily basis.”
Wave 5 of RBC is scheduled to begin in January 2017 with Admitting/Registration, Care Management, Health Information Management (HIM), Human Resources and additional departments, said Implementation Leader Cathy Abrams, Nurse Director of Women’s Services.
Beginning Oct. 24, Professional Practice and Staff Development began accepting Education and Development Plans for classes scheduled Jan. 1 through June 30, 2017. Employees must complete an Education and Development Plan to be enrolled in the tuition reimbursement program for Winter/Spring 2017. If an employee does not submit a plan, he or she will not be eligible to receive reimbursement monies for next year’s classes.
The deadline to submit an Education and Development Plan is Dec. 31, 2016. The Education Plan may be picked up either from Professional Practice and Staff Development, accessed through the SAMCare page under Departments/Professional Practice and Staff Development/Tuition Reimbursement, or sent to employees via e-mail upon request. Employees can either e-mail, interoffice or drop off their completed Education Plan to Karin Lane in Professional Practice and Staff Development on the second floor of the medical center.
Questions? Please contact Karin Lane at 525-4651 or firstname.lastname@example.org.
St. Anthony’s Franciscan Outreach Committee is gearing up for its annual holiday gift drive, which will run from Monday, Nov. 28 through Friday, Dec. 16.
Departments and employees are encouraged to team up and help make the holidays brighter for those in need. The medical center is participating in an Adopt-a- Family program this year with partners the Salvation Army of Arnold and Lemay Child and Family Center.
Children’s toys also will be collected for Lemay Child and Family Center’s Breakfast with Santa event. For this event only, toys must be delivered to Endoscopy by Wednesday, Dec. 7.
Departments are asked to keep collected items until the delivery dates of Dec. 7 and 16. However, if a department has no place to store its items, they may be brought to Endoscopy. For more information or to arrange for a family to adopt, please contact Franciscan Outreach Committee chairs Alissa Boehner at ext. 1851, Amy Barker at ext. 1960, or Travis Paluck at ext. 2380.
St. Anthony's Cancer Care Center is hosting a new support group for patients with any type of cancer. The All Cancer Support Group meets the first Thursday of each month in the Cancer Care Center. Its next meeting will be held 5:30 to 7:30 p.m. Thurs., Dec. 1. For more information, contact Grace Marting, MSW, Oncology Social Worker, at ext. 4213 or email Grace.Marting@samcstl.org.