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Emergency Department and Trauma

You have strived for excellence and you have achieved it

Robert Willenbrink
St. Louis

I was admitted for chest pains on Saturday April 4. I was hurried back to a treatment room, too many nurses and techs to remember names, except for Cassie. Her calm and reassuring voice allowed me to relax. The ER Doctor was very understanding and professional. I felt comfortable in his capable hands. Due to my prior health issues I was admitted to the ICU. I was met by a nurse Tina who worked the 7 p.m. to 7:30 a.m. shift. She is an extremely kind, caring and professional person. I felt like I was her #1 priority. The next morning I was greeted by Nurse Claudia, she is the kindest most caring person I have met in quite some time. Excellent Care. That evening Tina returned to care for me, I felt that I known her all my life, again excellent care.

April 5 – my nurse was Brittany (Tall Brittany) it was a stressful day for me, knowing I was having a procedure done, she had me completely relaxed and comfortable, we were cracking jokes and having a good laugh, also I was re-acquainted with a nurse I had met after my previous visit after Emergency Heart Surgery, her name is also Brittany (5` Brittany) she is wonderful and full of energy, she has a positive attitude and a crazy warped sense of humor of which I love.

I was also reunited with Sister Mary Ann and her little beeping race car. I love this lady. She helped me through the most difficult time of my life in 2012, and she remembered me these few years later. I am blessed.

During my first admittance in 2012 I was in your care for 62 days and never had one complaint. This latest admittance was for 3 days and I cannot complain about anything. My ICU doctor was professional even after telling me a joke in the first sentence, Dr. Stein was excellent. My hospitalist was excellent. Meals were Excellent. Your staff has saved my life and provided me with an above standard of care. My Cardiologist, Dr. Michael Goldmeir is considered to be part of my family.

Words cannot express my gratitude. Thank you to the entire staff of St. Anthony's, you have strived for excellence and you have achieved your goal. Thank You.

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