Congratulations to our Daffodil Award Winner
Emina Duratovic, patient care technician
Congratulations to Emina Duratovic, patient care technician in Medical Oncology/Neuro, who has been selected as the latest Daffodil Award honoree.
Emina received separate nominations from both a physician and a co-worker for her care and compassion.
The physician wrote:
Emina displayed a selfless kindness to a stranger. A patient she cared for who only speaks Bosnian needed assistance and was confused and overwhelmed with his medications. She is coming in on her day off to take him to the office so she can translate and help him.
A co-worker appreciated Emina’s willingness to pick up extra shifts and to take time to translate for her patient:
She volunteered, out of the goodness of her own heart, to come in the next day (her day off) to translate for my patient and take him to his doctor appointment because he did not understand his antibiotic instructions, causing him to be readmitted. What a selfless act! Thanks for your amazing heart!
Congratulations, 5 West and Breast Center
Co-workers in 5 West join together for a photo.
Congratulations to our co-workers in 5 West and the Breast Center, who have received the latest Patient Experience Quarterly Recognitions for their patient care.
5 West earned its recognition for being the most improved department in patient experience scores, as compared to all other departments being surveyed in our organization. Five West increased its top box score by 19.1 points. This means 73.8 percent of patients discharged from 5 West rated their overall care as a 9 or 10.
This is the second time 5 West has been awarded this recognition for improvement.
The Breast Center was recognized as the highest-scoring department in patient experience in the second quarter 2017. The Breast Center had a top box score of 88.8 percent, meaning 88.8 percent of patients rated their overall experience with the Breast Center as very good.
Both departments were recognized with cake and banners to hang for the quarter. Thanks, co-workers in 5 West and the Breast Center, for making a connection with your patients and for caring for every patient every day.
Pallets to the People: Gifts Brighten Season
At the loading dock with their goodies are, from left, Franciscan Outreach Committee members Alissa Boehner, Diane Kaufman, Lynn Finer, Renee Rockwell, Karen Mobley, Amy Barker, Travis Paluck and Matt Thebeau.
They adopted all the families in the Adopt-a-Family program this year with the Salvation Army of Arnold.
They contributed more than 1,500 cans of goodies to the holiday food drive.
They purchased more than 100 toys for needy kids ages six months to 12 years at the Lemay Child and Family Center's Breakfast with Santa event.
They are our co-workers. And gift drive co-chairs Amy Barker, Alissa Boehner and Travis Paluck of the Franciscan Outreach Committee couldn't be prouder.
"The generosity of our co-workers made Christmas brighter for 15 families and dozens of children," Amy noted. "We couldn't do it without them."
Members of the Franciscan Outreach team helped load the items at the receiving dock last week. The haul included more than six pallets of gifts, extra touches such as wrapping paper, and even a bicycle purchased by one department.
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- Psychiatrist Joins Growing Mental Health Care Team11/07/2017
- Nurses Chosen as Finalists for March of Dimes Nurse of the Year10/16/2017
- Mental Health Services Expand with Addition of Psychiatrist09/18/2017